![A Customer Discovered Their $350 Lego Set Was Missing Pieces. The Company's Response Was Brilliant | Inc.com A Customer Discovered Their $350 Lego Set Was Missing Pieces. The Company's Response Was Brilliant | Inc.com](https://img-cdn.inc.com/image/upload/w_1024,h_576,c_fill/images/panoramic/getty_927952104_20001335200092801_wm426o.jpg)
A Customer Discovered Their $350 Lego Set Was Missing Pieces. The Company's Response Was Brilliant | Inc.com
![LEGO shoppers disappointed at £25 Harry Potter and Star Wars advent calendars missing pieces | The Sun LEGO shoppers disappointed at £25 Harry Potter and Star Wars advent calendars missing pieces | The Sun](https://www.thesun.co.uk/wp-content/uploads/2019/12/KH-COMPOSITE-LEGO-2.jpg?strip=all&w=960)
LEGO shoppers disappointed at £25 Harry Potter and Star Wars advent calendars missing pieces | The Sun
![I've had the very rare missing piece before, but have never received a piece that (according to the parts list) isn't even in the set! Bag 2 in the new Space Shuttle I've had the very rare missing piece before, but have never received a piece that (according to the parts list) isn't even in the set! Bag 2 in the new Space Shuttle](https://preview.redd.it/g8796bhqssr61.jpg?auto=webp&s=7c47799c2ffe17707fcb47de2b151f7a9af18dff)
I've had the very rare missing piece before, but have never received a piece that (according to the parts list) isn't even in the set! Bag 2 in the new Space Shuttle
LEGO Elves Grotto Set (1 missing piece and 1 broken piece), Hobbies & Toys, Toys & Games on Carousell
![Neha Sampat on Twitter: "1/3 I'm on a bit of a customer service high at the moment. Last week, I was super inspired by @LEGO_Group for their brilliant response to a customer Neha Sampat on Twitter: "1/3 I'm on a bit of a customer service high at the moment. Last week, I was super inspired by @LEGO_Group for their brilliant response to a customer](https://pbs.twimg.com/media/E-40WSoVQCYDTPG.jpg)
Neha Sampat on Twitter: "1/3 I'm on a bit of a customer service high at the moment. Last week, I was super inspired by @LEGO_Group for their brilliant response to a customer
![LEGO shoppers disappointed at £25 Harry Potter and Star Wars advent calendars missing pieces | The Sun LEGO shoppers disappointed at £25 Harry Potter and Star Wars advent calendars missing pieces | The Sun](https://www.thesun.co.uk/wp-content/uploads/2019/12/KH-COMPOSITE-LEGO.jpg?strip=all&quality=100&w=1500&h=1000&crop=1)